Privacy Policy
What information TAOLA collects when you shop at taolabrand.com, who handles it, and how long we keep it.
Who We Are
TAOLA is a sole proprietorship based at 733 Euclid Street NW, Washington, DC. You can reach us at hello@taolabrand.com.
Information We Collect
When you place an order:
- Name
- Email address
- Shipping address
- Phone number (pickup orders only)
- Order history
When you sign up for our newsletter, we collect your email address only.
Payments
Card details are handled entirely by Stripe and never touch our servers.
Emails
We only email you about your orders. You'll receive marketing emails only if you subscribe to our newsletter.
Cookies & Tracking
We don't use analytics or tracking tools, and we don't use advertising pixels.
Service Providers
We use the following companies to run the store:
- Stripe — payments
- Resend — order and transactional emails
- Cloudinary — image hosting
- Railway — website hosting and database
Data Retention
- Order records are kept for 7 years for tax purposes.
- Newsletter subscribers are kept until they unsubscribe.
Your Rights
To request access to or deletion of your data, email hello@taolabrand.com.
Governing Law
This policy is governed by the laws of the District of Columbia.